- Key Features
- Information & Materials
Areas that are covered within 2-5 working days are – London, East Midlands, West Midlands, South Wales, Manchester, Yorkshire & surrounding postcodes.
Areas outside the above postcodes will take up to a further 2-5 working days.
We only deliver to UK Mainland.
Each order will only be dispatched once the order has been confirmed with the customer & the delivery date and approximate time has been given.
Please ensure you must leave a correct Contact number for our sales team to contact you, if we fail to reach you on a contact number your order will be put on hold until we hear from you to confirm.
All deliveries are free curb side only- this means we can only deliver to your door, for residents of flats or high raised building the item will be left at the ground floor only – our drivers are not permitted to deliver inside your homes, as this will void any cover or damages reported.
It is the customers responsibility to check the item in full before signing and accepting delivery.
Please note Delivery times can start from 5am onwards up to 10pm
Once an order has been placed online or by phone, you agree to our terms and conditions, of the item being made to your specification, and if you decide to cancel your order a £30 administration charge will be liable to be paid, and this will be deducted from your order.
DUE TO COVID-19 WE CANNOT ACCEPT ANY RETURNS OF ITEMS BEING OPENED OR USED.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Any cancellations after 48 hours will incur a £30:00 cancellation fee due to the item being made.
Please note if any items are no longer wanted within 30 days, and a change of mind occurs, you must return the item to us at your own cost, Or pay a collection fee of £62 to us directly and we can arrange for collection with one of our drivers – please ensure you clearly mark your name, order number, and full address, so that we can process your return for you. Please ensure you use a tracking service so we can safely receive your returned item.
Any returns must be approved by DBZKHAN LTD (bedsDivans) before any return is made.
To be eligible for a return, your item must be
unused and in the same condition that you received it. It must also be in the
original packaging. So, you must make sure that the base bag is kept in good
To complete your return, we require a receipt or proof of purchase. This could be through a form of email or invoice.
Our sales teams are always here to help you with any enquirers many thanks BedsDivans
Please do not send your purchase back to the
manufacturer before a booking is made this will speed up the process and allow
us to rectify the issue.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 5-7 days depending on your bank
Great service fabulous bed , fast and easy to order , great communication arrive...
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